| PC Program |
PDF file cannot be opened with Reader |
06-29 |
PDF file cannot be opened with Reader
For security reasons, Acrobat Reader blocks PDF files that open on virtual drives
Please stay protected mode if possible
If you need to open an Acrobat Reader document within NamuCloud Cloud Storage
Open Acrobat Reader DC, and choose Edit> Preferences> General panel at the top. Deselect the Use protected mode at startup option or
Security (advanced) panel. Uncheck the [Enable protected mode at startup] option
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| PC Program |
NamuCloud Video Guide |
06-29 |
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| PC Program |
Windows 7 When PC program does not run |
01-03 |
Windows 7 When PC program does not run
If you get a message that the program is not communicating with the server when running
This is what happens in Windows 7. After installing the program
At the top of the Explorer browser, select> Tools> Internet Options Settings> Advanced> Use Secure TLS 1.1 TLS 1.2.
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| PC Program |
Set guest permissions |
02-26 |
Set guest permissions
namucloud myPC server mode login with master account after installing PC program
Can only be created in server mode
Setting permissions when creating a guest
- All : Grant read / write access (all documents, edit, delete, upload)
- Read Only : Only read permission is granted and only PC program is accessible (modification, deletion, no mobile access)
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| PC Program |
myPC First User Guide |
06-04 |
myPC First User Guide
1. Membership on the homepage
If you installed the PC program first, you must press the sign - up button to sign up.
( You must authenticate with email after signing up as a member.)
2. Install the PC program on the download page
3. Log in to PC program server mode
4. Press Select Folder in the middle of the PC program and select the folder to use.
(Users can create their own folders)
5. When folder selection is complete, click the " Run Server " button to run the server
Namucloud myPC automatically runs the server
!! Server does not run automatically
A. upmp settings
If you are using a redundant connection port, press the " Stop Server " button on your PC program.
[ Secure port, Non-secure port, Outgoing port, incoming port ] Change to a port that is not in use.
Ex) Please specify a random number from 8001, 8002, 8003, 8004 1000 to 10000
Please specify a number and press " Run server " again to run the server.
B. Port forwarding settings
You need to set up the port forwarding settings for [home router] if the server is still not running
The home router settings page is different, so please refer to the port forwarding method that is listed online.
!!Port Forwarding
If you are overseas, your internet provider may block the port and you may not be able to connect.
In this case, you need to ask the Internet provider to open 4 ports to connect to the server.
6. When server execution is complete, your own cloud server is complete
- Try Client mode on another PC or mobile
- Video, music streaming and document editing are the same as USB
- All family members can store mobile phone storage capacity and keep important documents files in the company safely.
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| Mobile |
No access to Android phone client |
05-23 |
No access to Android phone client
The app you installed is out of date, so it is not yet accessible.
The update is in progress and will be updated soon.
We apologize for any inconvenience you may have experienced.
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| PC Program |
If the server is not running, set up port forwarding |
05-21 |
If the server is not running, set up port forwarding
If you can not set UPMP, you need to set the port on the router
You can set the port that I use on the router that is behind the modem of the carrier.
https://namucloud.com/guide.html Please refer to the router settings method -
Each router settings page to see the different ways to come up port forwarding on the line you quick and easy
Please check your router model name + port forwarding method.
I still can not? You need help from people around you.
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| PC Program |
If the server does not run, set upmp |
05-21 |
If the server does not run, set upmp
This happens when you set multiple servers (PC 1, PC 2 ...) on the same router (port)
If you install multiple servers on one router, please change them to a port that is not used
If you change the port, you can change the security port, unsecure port, sending port, receiving port without running the server after server login
Please change the port and press the save button once and run the server
(Port change random number 1000 ~ 10000 number ex) 1002 1003 1004 1005 After setting, you can save it)
If you can not run the server after changing the settings, you must connect to the router and configure port forwarding
https://namucloud.com/guide.html Please refer to the router settings method -
Port Forwarding is the process of registering random numbers (security port, unsecure port, sending port, receiving port) on the router
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| Etc. |
Can you upload downloaded from the web page? |
05-21 |
Can you upload downloaded from the web page?
After pressing my WebPage pc Program account login button at the top to access the Web page,
Since you will be connected by private certificate, please click the detail view or Advanced button and click link.
Simply upload downloaded from the web page
If the PC program can not be installed as a firewall, please access the web page
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| Etc. |
Can it be used like NAS? |
05-21 |
Can it be used like NAS?
namucloud myPC
There is no need to purchase separate devices like NAS
You can also use the installation on the PC you are using
From document editing to guest add-on management, it provides all the features that are rescheduled in the cloud
You can use the same USB as the drive mount
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| Etc. |
Can I use a network drive? |
05-21 |
Can I use a network drive?
namucloud myPC
It is a cloud to install directly on PC, Laptop, server
You can use it as a network drive with a simple client installation and log in
namucloud myPC can be accessed from any device
(Supports forgery prevention function of white list type document)
! If you use your PC as a network in your office, you are vulnerable to Ransomware.
It is safe to separate your PC and data
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| Etc. |
How can I expand my capacity? |
05-21 |
How can I expand my capacity?
After attaching a new hard disk, you can add a folder to the disk
(How to Add> PC server application mode Exit> Add-ons> Add Folder)
Extend capacity to infinity with just the addition of hard disk
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| Etc. |
Using namucloud mypc from the outside |
05-21 |
Using namucloud mypc from the outside
If you want to access namucloud mypc from outside http://namucloud.com, you can access the client mode after installing the PC program
You can install the namucloud mypc app from the Google Store and App Store, and then access the client mode.
For PC program, it works the same as USB
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| Etc. |
How do I create a guest account? |
05-21 |
How do I create a guest account?
After logging in to the Master mode in Server mode, you can create a guest in the guest management tab.
When creating a guest account, please create a subfolder with folder permissions
Guests have access to a subfolder from the folder specified by the administrator
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| Etc. |
After Withdrawal reactivation is possible right on the day you leave? |
05-21 |
After Withdrawal reactivation is possible right on the day you leave?
After reactivation withdrawal must be cautious because it is possible to withdraw after three months from the date of withdrawal.
All information after three months is completely destroyed existing data will never be recovered.
■ How to leave the site only
- access myPC site> My page> Account information> Click the member withdrawal
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